Returns & Exchanges
At Femmenina, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin or style, we offer a hassle-free 30-day return policy for all unused and unopened items.
Initiate Your Request
Log into your Femmenina account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.
Prepare Your Package
Carefully pack the items in their original, unopened packaging along with the packing slip to ensure the products remain protected during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing